About ds
Debtsolution (Pty) Ltd trading as Debt Solve is a national debt recovery specialist.

Building upon our debt recovery achievements and unique systems, Debt Solve is today a recognized player in the debt recovery industry nationwide as well as in Botswana.

Collections are done by means of call centres with specialized staff and a unique in-house software collection system. Our registered clients have 24/7 online access to their accounts.

IPD Tracing Services (Pty) Ltd trading as TRACE ONLINE offers an Internet based platform to do tracing and document signature instructions on a countrywide basis plus the facility to receive the document information instantly online through a national network of agents. See website (http://www.traceonline.co.za) for more information.

Our business philosophy is based on a personal relationship with clients, regardless of their size, or the number of accounts handed over to us for tracing and collection. We establish a long-term client relationship and continuously offer a solution to any company or individual’s debtor’s book problems.

Vision & Mission
Vision
We will always endeavour to deliver innovative recovery solutions with a difference.

Mission statement
Striving for more innovative means of debt recovery whilst and contributing to employment equity to better our success rate. We implement pro-active tracing and debt recovery systems together with our well-developed software program and motivated personnel. Long-term relationships with our local and national clients are built on constant communication, personal contact and definite results.
Value To Client
Value to you, our client
  • No upfront fees: No collection – No cost to you.
  • No legal costs to you.
  • Improving your cash flow.
  • Reports are available via the Internet and you can monitor work progress 24/7.
  • Excellent client service – no client too large or too small.
  • We believe in a non-confrontational debt recovery process, which is based on negotiations prior to any litigation procedures.
  • We use various tracing mediums and have no intention in endangering the relationship between you and the debtor.
  • We offer a solution to the problem by enhancing goodwill, improving recoveries and minimizing recovery costs.
  • We offer free advice and continued communication on your debtor’s book.
  • We comply with the regulations of Debt Collection Act 114 of 1998.
  • We underwrite the ethical and moral standards of the Association of Debt Recovery Agents (ADRA)
  • We have adequate Indemnity Insurance for the Misappropriation of Trust Funds